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Overview

Service Standards:
  • Basic Standard  : Maintain at all times in good condition -  office areas, service areas, public areas , utility areas ,  fire exits, stairways, basements , lifts , car parking and external areas.
  • Prestige Standard : High standard of cleanliness and appearance at all times including maintaining higher floor  gloss levels  – VIP board rooms , VIP Pantry , Reception areas , Lobbies and Top Management floors etc
  • Hygiene Standard : Areas where a high hygiene standard is mandatory –Hospitals, sterile areas ,  toilets , kitchens , cafeteria , pantry , vending areas  , first aid rooms .Waste bins ,  hidden surfaces , hinges, underside of workstations etc to be maintained   free of dirt, stains, waste matter, watermarks and scale using appropriate cleaning and sanitizing materials
Types of Cleaning:
  • Routine Cleaning: Cleaning tasks to ensure that offices, toilets, meeting areas, public areas & all other routine work areas, furniture & floor spaces are maintained to a high level of general cleanliness and remain presentable and fit for their intended purpose
  • Reactive Cleaning: Reactive service to maintain  full & safe use of facilities – response to spillages, replenishing consumables & monitoring the cleanliness of all sanitary facilities
  • Periodic Cleaning: Activity includes all deep cleaning and periodic cleaning activities of the communal & public areas and activities that require more frequent cleaning than routine cleaning including kitchens, vending points and cafeteria
Zoning:

The Frequency of daily cleaning is divided in 3 zones:

  • Green Zone - Cleaning  -mechanically / manually  . Frequency – Once  a day
  • Red Zone -  Cleaning - mechanically / manually  . Frequency – Once a day minimum followed by further cleaning  upon requests / instructions.
  • Yellow Zone - Cleaning - once at commencement of shift & repeated till the end of the shift. Busy areas with continued upkeep
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